Top Shelf Orthopedics
Top Shelf
Our Company
Top Shelf Products

Customer Service Location

1700 North Chrisman Road
Tracy, CA 95304

LOCAL:

209.834.8185

TOLL FREE:

866.592.0488

Ordering Information

Please complete an order form and/or have the desired product name, part number, and quantity readily available.

PHONE

866.592.0488 (8:00am - 5:00pm Pacific Standard Time)

FAX

209.834.8832

Email: tsorders@topshelfmfg.com

Order Form

PDF FORMAT

Please click here to print out order form.

Payment

Orders will be processed upon receipt of a valid purchase order. Terms are net 30 days, and the customer will be invoiced for product upon date of shipment. All accounts over 30 days are subject to a 1.5% interest charge on unpaid balance. Acceptable means of payment are cash, check or credit card.

Warranty

All Top Shelf Orthopedics products have a limited warranty from the date of purchase against defects in materials and workmanship. The warranty by product family is as follows:

Product Family

Warranty

Soft Goods6 months
Hinge Knee Braces6 months
Post-Operative Knee Braces6 months
Walker Boots6 months
Cold Therapy6 months

Shipping

Unless specified otherwise, Top Shelf Manufacturing ships using UPS ground. Shipping charges are the responsibility of the customer. Orders received before 2:00 pm Pacific Standard time will be shipped within 24 hours. Top Shelf will drop product shipment upon request.

Return Policy

  • All returns are subject to a restocking charge at the discretion of Top Shelf Orthopedics.
  • All returns must be preauthorized by Customer Care and be returned with a RETURN AUTHORIZATION number.
  • Products must be returned in original packaging.

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